Lean UX is a problem-solving framework designed to help teams create better products and services. Lean UX uses a collaborative, iterative, and evidence-based approach to understand user needs and develop solutions. As part of this collaboration, it is important to have a clear and concise problem statement that everyone can agree on.
A problem statement is a brief description of the problem that you are trying to solve. The problem statement should include a description of the users, the context of the problem, and the impact of the problem.
Who are your users?
The first step in writing a problem statement is to identify your users. Who are you trying to solve a problem for? What are their needs and goals? Once you understand your users, you can start to define the problem that you are trying to solve.
To date, there have been 4 questions to be asked to identify the user more clearly as bellow:
- Who is your target audience?
- What are their demographics (age, gender, location, etc.)?
- What are their needs and wants?
- What are their pain points?
What is the context of the problem?
The context of the problem is the environment in which the problem occurs. This includes the environment in which the problem occurs, the tasks that the user is trying to complete, and the tools and resources that the user has available.
To gather necessary information, these questions could be asked:
- What is the task that the user is trying to complete?
- What are the tools and resources that the user has available?
- What are the constraints that the user is facing?
- What is the impact of the problem?
What is the impact of the problem?
The impact of the problem is the negative consequence that the problem causes. This could include lost productivity, customer dissatisfaction, or even financial loss.
Here are several questions that could be asked to define the impact of the problem clearly:
- What are the consequences of the problem?
- How does the problem affect the user’s experience?
- How does the problem affect the business?
- What is the cost of the problem?
Conclusion
A lean UX problem statement template is a valuable tool that can help you to create clear and concise problem statements. By following the steps outlined in this article, you can write problem statements that will help you to solve problems and create better products and services.
By using the lean UX problem statement template, you can be sure that your problem statement is clear, concise, and actionable. This will help you to focus your efforts on the most important problems and develop solutions that are effective and efficient.
